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We are delighted to see Vonage shortlisted for Platform of the Year at the UK Dev Awards 2024 for Vonage AI Studio. With AI Studio, today’s businesses have the tools to engage with their customers across all modes of communication, easily building the kinds of engagement solutions, automated messaging and speech-enabled applications that drive unique customer journeys and long lasting customer loyalty.
Vonage AI Studio, a low code/no code conversational AI platform, leverages machine learning to automate complex interactions in natural language between businesses and customers, allowing organisations to focus on delivering intuitive and personalised customer experiences.
Vonage AI Studio offers a set of software solutions that enables businesses to provide new and convenient ways for customers to make contact over voice and text channels, providing the means to create custom voice and messaging interfaces that boost both commerce and customer engagement. The platform’s visual builder makes it as easy as possible for businesses to create workflows for messaging and voice channels for a range of modern solutions, including chatbots and voice assistants, without the need for coding expertise.
We are proud to provide businesses with the means to effortlessly build dedicated, scalable solutions that go the extra mile for their customers. With Vonage AI Studio, businesses can give their customers a variety of easily-accessible self-service options to help customers with common queries, product discovery, scheduling appointments and even billing updates. For those that prefer talking over typing, interactive FAQs can be programmed into any business voice channel for customers to engage with. We understand how difficult it can be for organisations to provide the right customer support, especially during busy hours, so our goal for this solution was to shorten the customer journey with simple, scalable automated services.
We’re delighted to have been shortlisted for Platform of the Year at the UK Dev Awards. Our team has been working hard to provide innovative communication solutions to businesses, and this recognition is a testament to their hard work.
